Terms & Conditions

image002You must register to view our prices, order online and even drop ship orders to your clients by providing their shipping address during the checkout process.

A valid Tax ID will be required to both register and shop in our online store.  Tax IDs will be verified before account activation.  We expect this to take no longer than 24 hours.

Privacy Notice

This privacy notice discloses the privacy practices for www.cremationkeepsakes.com and any of it’s affiliate sites.  This privacy notice applies to information collected by these web sites. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately. 

Click here to be redirected to our contact information

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

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Shipping Policy and Pricing

All orders sent are insured and will require a signature on delivery. Orders may be shipped by US mail, Express Mail Service or Federal Express. Some countries may charge additional tariffs, duties, customs charges or taxes. These will be the responsibility of the recipient for payment and will be billed as such.

Shipping Charges

Shipping and Handling  (1-4 pendants) $5.00
Shipping and Handling (5-9 pendants)    $10.00
Shipping and Handling (10-15)   $15.00    
Shipping and Handling (16+)   $25.00

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Return Policy

We want you to be completely satisfied with your order, however you may return it for a refund minus a 20% restocking fee within 15 days of receipt. Items returned must be in original condition and not used. Ship returned items prepaid and insured to the address on the package. Please return the packing slip, along with a note stating the reason for the return. Shipping charges are non-refundable and we cannot accept COD packages, sorry.
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Copyright Policy

Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by Cremation Keepsakes unless otherwise indicated. All intellectual property including graphics, text, and any other creations on this web site are the sole property of Cremation Keepsakes; protected by the United States of America and international copyright laws. Any and all reproduction, modification, duplication, distribution, republication, copying, or any other exploitation, from the content of Cremation Keepsakes and any of its web sites without written permission, is strictly prohibited and will be prosecuted.
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Unclaimed Goods

Items that are returned to us by shipper as �unclaimed� will be held for thirty (30) days. During that period we will attempt to contact you, and will resend the items for additional shipping charges. If you fail to respond to our contact(s) within the 30 day period, the item will be returned to our inventory to be resold without refund.

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This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

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Downloadable Order Form

  1. Fax the order form provided below with your credit card information and signature
  2. Mail the order form below with credit card information, a check, or money order

This file is in PDF format and requires Adobe Acrobat Reader which can be downloaded free of charge from their website.

Cremation Keepsakes Order Form (54.18KB)

Mail Forms To:

Cremation Keepsakes
17011 Lincoln Ave #527
Parker,CO 80134-3144

Fax Forms To:

Questions or comments can be emailed to: services@cremationkeepsakes.com

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